myAlaska Account Compromised

If you beleive your myAlaska account may have been compromised

"I think that someone else may have gained access to my myAlaska account."

If you're worried that someone else may have gained access to your myAlaska account, it is important that you notify us as soon as possible. The sooner we know what has happened, the sooner we can begin helping you. Please call or email using the contact information below.

"I received a suspicious e-mail related to my myAlaska account."

If you think you've received a fraudulent or otherwise suspicious e-mail related to myAlaska, OASys, or ADEC, please forward the original email(s) along with your notes to DEC.Water.OPAHelp@alaska.gov so that we can investigate it for you.

"My myAlaska account contains an application not created by me."

If you suspect that your myAlaska account has been compromised and notice any applications attached to your account that you did not create, contact ADEC with your myAlaska username and the offending application's tracking number as soon as possible using the information below.

"What should I do if I suspect fraud?"

If you become aware of fraudulent use of myAlaska or have reason to suspect it, please report your evidence to:
myalaska.help@alaska.gov

When providing fraud tip information, if available, provide the perpetrators full name, approximate age, address and telephone number, and myAlaska username.

Once you have identified the individual, please describe why you suspect fraud. Please note if you have any material evidence or if you personally witnessed criminal activity, and identify (by name, address and telephone number) any additional parties who can substantiate your testimony or provide additional information.

Your name, address, telephone number, and myAlaska username are not required, but providing them may expedite the investigation.

Notify ADEC by Phone

Call 1-907-465-5180. The support line is staffed M-F during normal business hours. During non-business hours, you can leave a message with your name, myAlaska login name (please do not leave your password!), and a phone number where you can be reached. Include the tracking number of the application or questionnaire if you have it.

An ADEC staff member will get back to you within the next business day at the number that you leave.

Note that you may be asked some questions to verify your identity.

Notify ADEC by email

If you prefer to contact us electronically, please send an e-mail to DEC.Water.OPAHelp@alaska.gov. Make sure that your email contains your name and a phone number where you can be reached. Include the tracking number of the application or questionnaire if you have it.

If follow-up is required, an ADEC staff member will contact you by phone or email.

Note that you may be asked some questions to verify your identity.