Division of Environmental Health Food Safety and Sanitation Program

Renew a Permit and Pay Online

Instructions for Food Service, Market, and Food Processing Permits

Step 1: Access the Permit Portal and Log In to Your Account

Log in to the portal by using an existing account or creating a new account.

If you need to set up a new account, use the "Create new account" link. If you have an account and cannot remember your log-in details, you can use the Forgot Username button or Reset Password button.

Step 2: Connect a Facility to Your Account

1. After logging in to the portal, check to see if your facility is displayed on the screen
   • If your facility is listed, continue to Step 3: Confirm Facility's Physical Address
   • If your facility is not listed, you will need to add the facility to your account before you can renew a permit
2. Find the section for "Have an existing business?" and enter your business code in the field labeled "Enter Business Code"
   • The business code can be found on the permit renewal notice you received from the Department of Environmental Conservation
3. When your business has been added, the name of your facility will be displayed on the screen
   • If you are unable to add a facility to your account, contact the food permit coordinator at 907-269-6289 or dec.fsspermit@alaska.gov

Step 3: Confirm Facility's Physical Address

• Confirm the facility's physical address, which is listed directly under the facility's name in the blue row
  • If the facility's physical address is correct, continue to Step 4: Update Facility Information
  • If the facility's physical address is not correct, you cannot renew the permit online and must contact the food permit coordinator at 907-269-6289 or dec.fsspermit@alaska.gov to update the facility's physical address

Step 4: Update Facility Information

1. On the portal main page, click the pen icon to the right of the facility's name to open the Edit Business Information page; the browser's pop-up blocker must be disabled
2. Review the facility's information to make sure it is correct
   • Update fields that are not correct
   • If there are no contacts listed in the Contacts section, use the Add New Contact button to add a contact and save it to your facility's information
   • All required fields must be completed
3. Click the Save Changes button and exit the Facility Information page

Step 5: Select Permits for Renewal

1. On the portal main page, click on the blue row that show's the facility's name to open a list of permits associated with the facility
2. Click the Renew button for the permit you are renewing
   • A pop-up will appear when you click the Renew button; review the information in the pop-up and click the Submit Renewal button to add the permit renewal to your cart for payment
   • If you have multiple permits, you can repeat this step for each permit that is being renewed and pay for them in one transaction

Step 6: Pay and Renew

1. After the permit renewals have been added to your cart, click the shopping cart icon to open your cart and review your fees
2. Click the Checkout button to pay the fees; you will be redirected to the Online Payment Center
3. Review the Order Summary and click the "Pay with Credit Card" link to enter credit card information and process the payment
   • When payment is complete, you will be redirected to the Permit Portal
4. On the portal main page, click on the blue row that show's the facility's name and confirm that the expiration dates have been updated correctly for the renewed permits
5. A receipt will be delivered to the email address used for payment
6. A copy of the renewed permit will be sent to the mailing address that is on file for the facility

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Instructions for Seafood and Shellfish Permits

Step 1: Review and Update Renewal Invoice and Application

1. Review the renewal invoice and application to confirm that the information is correct; this form was sent to you by email
2. If there have been any changes to the facility, products, or processes, mark those changes directly on the form
3. Sign the form; digital signatures are accepted

Step 2: Submit Renewal Invoice and Application, Including Required Documents

1. Email the signed renewal invoice and application to the permit coordinator
   • For seafood, email the permit coordinator at seafoodprocessing@alaska.gov
   • For shellfish, email the permit coordinator at dec.shellfish.permitting@alaska.gov
2. If you marked any changes on the form that also require documentation, email those documents to the permit coordinator; examples of documents that may be required include
   • Process flow
   • Facility diagram showing the process flow
   • HACCP plan
   • Labels
   • List of new equipment
   • Plumbing diagram

Step 3: Access the Permit Portal and Log In to Your Account

Log in to the portal by using an existing account or creating a new account.

If you need to set up a new account, use the "Create new account" link. If you have an account and cannot remember your log-in details, you can use the Forgot Username button or Reset Password button.

Step 4: Connect a Facility to Your Account

1. After logging in to the portal, check to see if your facility is displayed on the screen
   • If your facility is listed, continue to Step 5: Confirm Facility's Physical Address
   • If your facility is not listed, you will need to add the facility to your account before you can renew a permit
2. Find the section for "Have an existing business?" and enter your business code in the field labeled "Enter Business Code"
   • The business code can be found on the permit renewal notice you received from the Department of Environmental Conservation
3. When your business has been added, the name of your facility will be displayed on the screen
   • If you are unable to add a facility to your account, contact the permit coordinator
     • For seafood, contact the permit coordinator at 907-269-7628 or seafoodprocessing@alaska.gov
     • For shellfish, contact the permit coordinator at 907-269-7636 or dec.shellfish.permitting@alaska.gov

Step 5: Confirm Facility's Physical Address

1. Confirm the facility's physical address, which is listed directly under the facility's name in the blue row
   • If the facility's physical address is correct, continue to Step 6: Update Facility Information
   • If the facility's physical address is not correct, you cannot renew the permit online and must contact the permit coordinator
     • For seafood, contact the permit coordinator at 907-269-7628 or seafoodprocessing@alaska.gov
     • For shellfish, contact the permit coordinator at 907-269-7636 or dec.shellfish.permitting@alaska.gov

Step 6: Update Facility Information

1. On the portal main page, click the pen icon to the right of the facility's name to open the Edit Business Information page; the browser's pop-up blocker must be disabled
2. Review the facility's information to make sure it is correct
   • Update fields that are not correct
   • If there are no contacts listed in the Contacts section, use the Add New Contact button to add a contact and save it to your facility's information
   • All required fields must be completed
3. Click the Save Changes button and exit the Facility Information page

Step 7: Select Permits for Renewal

1. On the portal main page, click on the blue row that show's the facility's name to open a list of permits associated with the facility
2. Click the Renew button for the permit you are renewing
   • A pop-up will appear when you click the Renew button; review the information in the pop-up and click the Submit Renewal button to add the permit renewal to your cart for payment
   • If you have multiple permits, you can repeat this step for each permit that is being renewed and pay for them in one transaction

Step 8: Payment

1. After the permit renewals have been added to your cart, click the shopping cart icon to open your cart and review your fees
2. Click the Checkout button to pay the fees; you will be redirected to the Online Payment Center
3. Review the Order Summary and click the "Pay with Credit Card" link to enter credit card information and process the payment
   • When payment is complete, you will be redirected to the Permit Portal
4. A receipt will be delivered to the email address used for payment

Step 9: Submission Review and Permit Renewal

1. Submissions to renew a seafood or shellfish permit will be reviewed and you will be contacted with any questions
2. This process can take up to 60 day and incomplete documentation will extend this timeline
3. Once the permit renewal submission is successfully reviewed and the permit is issued, an email notification will be sent to the email address on file for the facility
   • This email will notify you that the permit has been renewed and will include a link to access your permit for review and printing
   • You can also check the status of permits at Seafood and Shellfish Active Permits

Resources and Contacts